05.
In some cases, the payment gets deducted from the
subscriber's bank account and they don't get a subscription. It
means, that due to a network error in the gateway or internet banking infrastructure the
payment didn't get captured
on Classplus servers. For such cases, Classplus takes 24-48 hours to manually capture the
transaction. However, if the
student pays for the course again, in such cases, the payment gets automatically refunded to
the student's account in
7-10 working days.